Shipping policy

Shipping & Delivery

At Lastralix, we make furniture delivery simple, transparent, and reliable.
Every order is carefully packaged and shipped with trusted U.S. carriers to ensure your furniture arrives safely.

We currently ship within the United States only.


Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Once your order ships, you will receive a tracking number by email so you can follow your delivery.

Orders are not processed on weekends or U.S. federal holidays.


Shipping Options

Store Pickup — Free

Customers located near our fulfillment location may choose Free Store Pickup.

Processing time: 1–2 business days

Once your order is ready, you will receive pickup instructions by email.

Pickup is available by scheduled appointment only.


Standard Shipping — Free

Cost: Free
Estimated delivery time: 5–10 business days

Our Standard Shipping option provides reliable delivery for all furniture orders across the United States.

Large or heavy items may be delivered via ground freight services to ensure safe handling.

Tracking is included with every shipment.


Prime Shipping — Fast Delivery

Cost: $39.95 Flat Rate
Estimated delivery time: 2–4 business days

Prime Shipping prioritizes your order for faster delivery.

Orders are processed with priority handling and shipped using expedited carrier services.

This option is recommended for customers who want to receive their furniture as quickly as possible.


Secure Packaging

All Lastralix furniture is carefully packaged to protect it during transit.

Many items ship in flat-pack format to prevent damage and reduce shipping impact. Assembly instructions are included when required.


Delivery Estimates

Delivery times are estimates and may vary depending on:

• your location within the United States
• carrier delays
• weather conditions
• peak holiday seasons

We always work to deliver orders as quickly as possible.


Tracking Your Order

Once your order ships, you will receive a tracking number via email.

If you do not receive tracking information within 3 business days, please contact our support team.


Damaged or Missing Items

If your package arrives damaged, please contact us within 48 hours of delivery.

Please include photos of:

• the damaged product
• the shipping packaging
• the shipping label

Our support team will assist you with a replacement or resolution as quickly as possible.


Shipping Address Accuracy

Customers are responsible for providing the correct shipping address during checkout.

Lastralix cannot guarantee changes once an order has already shipped.


Need Help?

If you have any questions about shipping or delivery, please contact us:

contact@lastralix.com

Our team typically responds within 1 business day.